Air India Recruitment 2024

 We're searching for passionate and dedicated individuals to join our vibrant Customer Support team as Customer Support Associates. In this role, you'll be the face of Air India, ensuring a seamless and delightful travel experience for every passenger.

Air India Careers

Responsibilities:

• Handle customer inquiries via phone, email, and social media in a prompt, courteous, and professional manner.
• Provide accurate and up-to-date information on flights, schedules, fares, baggage allowances, and other travel-related queries.
• Assist passengers with reservations, ticketing, check-in, boarding, and other airport procedures.
• Resolve customer concerns and complaints efficiently and empathetically.
• Maintain detailed records of customer interactions and follow up on issues as needed.
• Promote Air India's products and services to potential customers.
• Uphold the highest standards of customer service and brand representation.