Position title
Axis Bank Recruitment 2024 - Job Application - Call Center Representative Post
Job Location
India
Remote work from: IND




Base Salary
USD.11,500-USD.19,800 Per month
Qualifications

Graduate, 12th

Employment Type
Full-time





Description

Axis Bank Recruitment 2024

Axis Bank isn't just about banking; it's about building relationships and empowering financial dreams. We believe in providing personalized solutions, exceptional service, and cutting-edge technology to simplify banking experiences for our customers. As a Call Center Representative at Axis Bank, you'll play a crucial role in this mission, ensuring exceptional customer interactions, addressing inquiries and concerns efficiently, and contributing to the bank's continued success.




Axis Bank Careers

Responsibilities:

  • Respond to inbound calls from customers regarding various banking products and services, including accounts, loans, cards, and investments.
  • Provide accurate and timely information, addressing customer queries patiently and effectively.
  • Assist customers with resolving issues and complaints, seeking guidance from supervisors when needed.
  • Upsell and cross-sell relevant banking products and services, while ensuring ethical and transparent practices.
  • Maintain detailed call logs and records, documenting customer interactions and action items.
  • Adhere to strict quality standards and call monitoring protocols, constantly striving to improve communication and problem-solving skills.
  • Contribute to a positive and supportive team environment, collaborating effectively with colleagues.




Axis Bank Jobs Near Me

Skills

  • Minimum 12th standard pass with excellent communication and interpersonal skills.
  • A highly motivated and customer-centric individual with a genuine passion for helping others.
  • Strong problem-solving and analytical skills, with the ability to identify customer needs and find solutions quickly.
  • Excellent listening and comprehension skills, ensuring accurate understanding of customer inquiries and concerns.
  • Clear and concise communication style, both written and verbal, conveying information in a friendly and professional manner.
  • Proficiency in computer applications, including basic data entry and communication tools.
  • Ability to work in a fast-paced environment with high call volumes, remaining calm and focused under pressure.
  • Adaptable and eager to learn, readily embracing new information and procedures.
  • A team player with strong collaboration skills, contributing positively to the call center environment.
Important Links

Find the Link in Apply Now Button



Date posted
December 30, 2023
Valid through
August 31, 2024
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Position: Axis Bank Recruitment 2024 - Job Application - Call Center Representative Post

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