Big Basket Recruitment 2023

Big Basket, a leading online grocery delivery platform, is seeking passionate and customer-oriented individuals to join their team as Client Service Specialists. This role is ideal for freshers who want to kickstart their career in the customer service industry. You will play a crucial part in providing excellent customer service and ensuring a positive experience for Big Basket customers.

Big Basket Careers

Responsibilities:

• Respond to customer inquiries and resolve their issues promptly and efficiently.
• Provide accurate and helpful information about Big Basket's products, services, and policies.
• Process customer orders and ensure timely delivery.
• Handle customer complaints and escalations professionally and effectively.
• Maintain accurate records of customer interactions.
• Contribute to the continuous improvement of customer service processes.