Position title
Big Basket Recruitment 2024 - Freshers Jobs - Customer Service Post
Job Location
India
Remote work from: India
Base Salary
USD.10,000-USD.18,200 Per month
Qualifications
12th , Graduate
Employment Type
Full-time
Description
Big Basket Recruitment 2024
In this dynamic role, you'll be the friendly voice behind the screen, ensuring our customers have a seamless and delightful shopping experience. You'll be at the heart of building trust and loyalty, one interaction at a time.
Big Basket Careers
Responsibilities:
- Become the grocery guru: Assist customers with order placements, modifications, and cancellations, ensuring accuracy and prompt resolution.
- Master the problem-solving puzzle: Address customer inquiries and concerns related to deliveries, refunds, product availability, and more, resolving them with empathy and efficiency.
- Be the information hub: Possess a deep understanding of Big Basket's offerings and policies, providing clear and helpful guidance to customers.
- Embrace the tech journey: Utilize our customer service platforms with ease, handling calls, emails, and chats with utmost professionalism.
- Spread the Big Basket cheer: Foster a positive and supportive atmosphere for customers, building lasting relationships and exceeding expectations.
Hiring organization
Date posted
December 19, 2023
Valid through
March 31, 2024
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