Position title
Big Basket Recruitment 2024 - Freshers Jobs - Customer Success Associate Post
Job Location
India
Remote work from: India
Base Salary
USD.10,000-USD.18,200 Per month
Qualifications
12th , Graduate
Employment Type
Full-time
Description
Big Basket Recruitment 2024
Big Basket is a leading online food and grocery delivery platform in India. We are passionate about making grocery shopping easier and more convenient for everyone. As a Customer Success Associate at Big Basket, you'll play a crucial role in ensuring customer satisfaction by providing excellent customer service and resolving their issues efficiently.
Big Basket Careers
Responsibilities:
- Respond to customer inquiries and requests through various channels (phone, email, chat)
- Resolve customer issues related to orders, deliveries, payments, and product information
- Escalate complex issues to the appropriate team
- Provide accurate and up-to-date information about Big Basket products and services
- Build rapport and maintain positive relationships with customers
- Contribute to a positive and productive work environment
Hiring organization
Date posted
December 13, 2023
Valid through
March 31, 2024
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