Position title
Birla Corporation Recruitment 2023 - Job Alert - Call Center Representative Post
Job Location
India
Remote work from: IND




Base Salary
USD.10,000-USD.18,600 Per month
Qualifications

Graduate, 12th

Employment Type
Full-time





Description

Birla Corporation Recruitment 2023

Birla Corporation is seeking a passionate and customer-oriented individual to join our dynamic team as a Call Center Representative. As a Call Center Representative, you will play a crucial role in providing exceptional customer service and support to our valued customers.




Birla Corporation Careers

Responsibilities:

  • Handle customer inquiries, complaints, and concerns promptly and professionally via phone, email, and chat.
  • Gather and analyze customer feedback to identify areas for improvement and enhance our customer service experience.
  • Resolve customer issues effectively, ensuring their satisfaction and maintaining a positive brand image.
  • Provide accurate and up-to-date information about Birla Corporation's products and services.
  • Escalate complex issues to senior customer service personnel when necessary.
  • Stay up-to-date on company policies, product information, and promotional offers.




Birla Corporation Jobs Near Me

Skills

  • Bachelor's degree in Customer Relationship Management, Business Administration, or a related field.
  • 2+ years of experience in customer service, preferably in the telecommunications, retail, or hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to build rapport and connect with people from diverse backgrounds.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and as part of a team.
  • Excellent time management and organizational skills.
  • Proficient in Microsoft Office Suite.
Important Links

Find the Link in Apply Now Button



Date posted
December 5, 2023
Valid through
March 31, 2024
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Position: Birla Corporation Recruitment 2023 - Job Alert - Call Center Representative Post

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