Position title
Birla Corporation Recruitment 2024 - Job Card - Customer Support Analyst Post
Job Location
India
Remote work from: IND




Base Salary
USD.12,500-USD.18,500 Per month
Qualifications

Graduate, 12th

Employment Type
Full-time





Description

Birla Corporation Recruitment 2024

Birla Corporation Limited (BCL) is a leading Indian multinational conglomerate company with a diversified portfolio across various industries including cement, metals, textiles, chemicals, and financial services. BCL is known for its commitment to quality, innovation, and sustainability. As a Customer Support Analyst at Birla Corporation, you will play a crucial role in ensuring customer satisfaction by providing excellent customer service and resolving their issues efficiently and effectively.




Birla Corporation Careers

Responsibilities

  • Respond to customer inquiries and requests through various channels (phone, email, chat)
  • Identify, research, and resolve customer issues related to Birla Corporation products and services.
  • Provide accurate and up-to-date information about Birla Corporation products and services.
  • Escalate complex issues to the appropriate team.
  • Document and track customer interactions effectively.
  • Maintain a high level of customer satisfaction.
  • Analyze customer feedback and identify areas for improvement.
  • Stay up-to-date on the latest customer service trends and technologies.
  • Contribute to the development and implementation of customer service processes.




Birla Corporation Jobs Near Me

Skills

  • Bachelor's degree in Business Administration, Communications, or a related field (preferred).
  • Minimum 2 years of experience in a customer service or support role.
  • Proven experience in resolving customer issues efficiently and effectively.
  • Strong understanding of customer service best practices.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Strong written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented and highly reliable.
  • Fluency in English (mandatory).
  • Working knowledge of Hindi (preferred).
  • Passion for the Birla Corporation brand and its values.
Important Links

Find the Link in Apply Now Button



Date posted
December 13, 2023
Valid through
March 31, 2024
PDF Export
Export Job as PDF
APPLY NOW
Close modal window

Position: Birla Corporation Recruitment 2024 - Job Card - Customer Support Analyst Post

*Required fields

Loading...

Thank you for submitting your application. The company will contact you shortly!

For Immediate Response please Apply From the ‘APPLY NOW button.