Position title
Byju's Recruitment 2024 - Byju's Careers - Customer Service Trainee Post
Job Location
India
Remote work from: IND




Base Salary
USD.11,300-USD.19,400 Per month
Qualifications

Graduate, 12th

Employment Type
Full-time





Description

Byju's Recruitment 2024

As a Customer Service Trainee at Byju's, you'll be at the heart of our mission to make quality education accessible for all. You'll play a crucial role in supporting our student families and ensuring their educational journey is smooth and enriching.




Byju's Careers

Responsibilities:

  • Become the Learning Hero: Provide prompt, accurate, and friendly support to student families regarding Byju's products, services, and subscriptions.
  • Empathy Champion: Actively listen to understand concerns, address them with patience and care, and ensure customer satisfaction.
  • Knowledge Navigator: Master Byju's offerings and stay updated on new developments to efficiently answer inquiries and guide families.
  • Feedback Architect: Collect valuable feedback from customers, analyze it, and share insights to improve Byju's services and user experience.
  • Tech-Savvy Ally: Leverage technology proficiently to handle email, phone calls, chat support, and internal tools with ease.
  • Team Player: Collaborate effectively with colleagues across departments to provide seamless and informed support to customers.




Byju's Jobs Near Me

Skills

  • Minimum Bachelor's degree in any discipline or equivalent.
  • Excellent communication and interpersonal skills with a focus on active listening and problem-solving.
  • Computer proficiency and ability to learn new software quickly.
  • Strong emotional intelligence and a genuine passion for education.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Prior customer service experience (especially in education) is a plus.
Important Links

Find the Link in Apply Now Button



Date posted
January 6, 2024
Valid through
August 31, 2024
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Position: Byju's Recruitment 2024 - Byju's Careers - Customer Service Trainee Post

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