Position title
Byju's Recruitment 2024 - Vacancy Job Alert - Customer Success Manager Post
Job Location
India
Remote work from: IND




Base Salary
USD.12,200-USD.19,400 Per month
Qualifications

Graduate, 12th

Employment Type
Full-time





Description

Byju's Recruitment 2024

As a Customer Success Manager at Byju's, you'll be a beacon of support and encouragement for our students. You'll partner with them, understand their individual needs and goals, and ensure they have everything they need to thrive on their learning paths. From resolving technical issues to providing motivational guidance, you'll play a crucial role in their academic success and build lasting relationships. This is your chance to make a real difference in young lives, be part of an education revolution, and leave your mark on a company shaping the future of learning.




Byju's Careers

Responsibilities:

  • Proactively reach out to students and build strong relationships based on trust and understanding.
  • Identify individual student needs and challenges through active listening and data analysis.
  • Develop and implement personalized learning plans to optimize student engagement and progress.
  • Provide ongoing support and guidance to students, addressing their questions and concerns promptly.
  • Monitor student performance and track key metrics to measure learning outcomes.
  • Collaborate with teachers, content creators, and other stakeholders to ensure seamless student experiences.
  • Stay up-to-date on Byju's learning platforms and educational trends.
  • Maintain detailed records and report progress to various stakeholders.




Byju's Jobs Near Me

Skills

  • Bachelor's degree in Education, Psychology, Communication, or a related field.
  • Minimum 2 years of experience in customer service, education, or similar roles.
  • Strong communication, interpersonal, and active listening skills.
  • Ability to build rapport and develop trust with students of diverse backgrounds.
  • Excellent problem-solving and conflict resolution skills.
  • Data analysis and reporting skills.
  • Proficiency in digital learning platforms and communication tools.
  • Passion for education and a commitment to student success.
Important Links

Find the Link in Apply Now Button



Date posted
January 4, 2024
Valid through
August 31, 2024
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Position: Byju's Recruitment 2024 - Vacancy Job Alert - Customer Success Manager Post

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