Position title
Citi Bank Recruitment 2024 - Job Opportunities - Customer Service Executive Post
Job Location
India
Remote work from: IND




Base Salary
USD.11,800-USD.18,200 Per month
Qualifications

Graduate, 12th

Employment Type
Full-time





Description

Citi Bank Recruitment 2024

As a Customer Service Executive at Citi Bank, you'll be the friendly voice on the other end of the line, building trust and lasting relationships with our valued customers. You'll play a crucial role in providing exceptional service, resolving inquiries with expertise, and exceeding customer expectations.




Citi Bank Careers

Responsibilities

  • Customer Champion: Actively listen to customer needs, understand their concerns, and provide accurate and timely information on Citi Bank products and services.
  • Problem Solver: Proactively identify and resolve customer issues related to accounts, transactions, and technical difficulties.
  • Relationship Builder: Foster positive and professional relationships with customers, building trust and exceeding expectations to create lasting loyalty.
  • Data Detective: Maintain accurate records and document customer interactions, ensuring compliance with internal policies and regulations.




Citi Bank Jobs Near Me

Skills

  • Excellent communication and interpersonal skills, with the ability to build rapport and effectively handle challenging conversations.
  • Strong problem-solving and analytical skills, with a focus on finding solutions and exceeding customer expectations.
  • Proficiency in computer applications, including Microsoft Office Suite and CRM systems.
  • High level of organization and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • Bachelor's degree in any discipline preferred, but exceptional customer service experience and proven communication skills are highly valued.
Important Links

Find the Link in Apply Now Button



Date posted
January 10, 2024
Valid through
August 31, 2024
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Position: Citi Bank Recruitment 2024 - Job Opportunities - Customer Service Executive Post

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