Citi Bank Recruitment 2024

As a Front Office Staff member at Citibank, you'll be the bridge between customers and their financial goals. You'll wear many hats, from welcoming customers and opening accounts to processing transactions, answering questions, and providing valuable financial insights, ensuring every interaction is a positive and empowering experience.

Citi Bank Careers

Responsibilities

• Welcome customers warmly and create a positive and approachable atmosphere.
• Open and manage customer accounts efficiently and accurately.
• Process transactions, including deposits, withdrawals, and transfers, ensuring accuracy and security.
• Answer customer queries clearly and concisely, providing relevant information and guidance.
• Cross-sell and upsell Citibank products and services, tailoring recommendations to individual needs.
• Maintain accurate and up-to-date customer records and account information.
• Resolve customer issues promptly and effectively, exceeding expectations and building trust.
• Adhere to all Citibank policies and procedures, ensuring compliance and regulatory standards.
• Maintain a professional and courteous demeanor at all times, upholding the Citibank brand image.