Position title
Colgate Recruitment 2023 - Job Application - Customer Service Executive Posts
Job Location
India
Remote work from: IND




Base Salary
USD.11,200-USD.17,800 Per month
Qualifications

12th , Graduate

Employment Type
Full-time





Description

Colgate Recruitment 2023

Colgate-Palmolive, a leading global consumer products company, is seeking passionate and customer-oriented individuals to join our dynamic team as Customer Service Executives. As a Customer Service Executive, you will play a crucial role in shaping our brand's reputation and ensuring the satisfaction of our valued customers.




Colgate Careers

Responsibilities:

  • Provide exceptional customer service via phone, email, and chat, handling customer inquiries, complaints, and concerns promptly and professionally.
  • Gather and analyze customer feedback to identify areas for improvement and enhance our customer service experience.
  • Resolve customer issues effectively, ensuring their satisfaction and maintaining a positive brand image.
  • Escalate complex issues to senior customer service personnel when necessary.
  • Stay up-to-date on company policies, product information, and promotional offers.
  • Maintain detailed records of customer interactions and ensure compliance with company procedures.




Colgate Jobs Near Me

Skills :

  • Bachelor's degree in Customer Relationship Management, Business Administration, or a related field.
  • 2+ years of experience in customer service, preferably in the consumer goods industry.
  • Excellent communication and interpersonal skills, with the ability to build rapport and connect with people from diverse backgrounds.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and as part of a team.
  • Excellent time management and organizational skills.
  • Proficient in Microsoft Office Suite.
Important Links

Find the Link in Apply Now Button



Date posted
December 5, 2023
Valid through
March 31, 2024
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Position: Colgate Recruitment 2023 - Job Application - Customer Service Executive Posts

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