Colgate Recruitment 2024

As a Call Center Representative at Colgate, you'll be the friendly voice on the other end of the line, ensuring a positive and informative experience for our valued customers. You'll answer inquiries about our products, provide dental hygiene advice, resolve concerns efficiently, and ultimately, contribute to building brand loyalty and trust. Your communication skills, empathy, and problem-solving abilities will be key in creating a lasting positive impression and making a real difference in people's lives.

Colgate Careers

Responsibilities:

• Answer incoming calls from customers regarding Colgate products and services.
• Provide accurate and up-to-date information about product features, benefits, and usage.
• Offer personalized dental hygiene advice and address customer concerns regarding oral health.
• Process orders and handle returns efficiently, ensuring customer satisfaction.
• Upsell and cross-sell relevant Colgate products based on customer needs and preferences.
• Document customer interactions and maintain accurate records.
• Adhere to company policies and procedures, ensuring quality service and brand consistency.
• Stay up-to-date on new product launches and promotional campaigns.