Collection Agent

At Flipkart, we're committed to delivering a seamless shopping experience for our customers. As a Collection Agent, you'll play a crucial role in this mission by ensuring timely payments for orders placed on our platform. You'll work collaboratively with a dynamic team, utilizing your communication and problem-solving skills to recover outstanding dues while maintaining positive customer relationships.

Flipkart Careers

Responsibilities:

Proactively contact customers with outstanding payments: You'll be responsible for reaching out to customers with overdue accounts, clearly explaining the situation and offering various payment options.
Negotiate and secure timely payments: You'll work with customers to understand their challenges and negotiate payment plans that are feasible for both parties.
Maintain accurate records and reports: You'll meticulously track collection activities, update records, and generate reports to ensure efficient management of the process.