Customer Service Representative

We are seeking a dedicated Customer Service Representative to join our team at Swiggy. The ideal candidate will have a passion for delivering excellent customer service and maintaining high customer satisfaction.

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Responsibilities:

• Handle customer inquiries, both telephonically and by email.
• Manage and resolve customer complaints.
• Provide customers with product and service information.
• Process orders, forms, and applications.
• Document all call information according to standard operating procedures.

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Skills:

• Excellent communication and interpersonal skills.
• Ability to handle stressful situations appropriately.
• Proficiency in relevant computer applications.
• Customer service orientation.
• Attention to detail and accuracy.

 

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