Position title
E-kart Recruitment 2024 - Job Seeker - Customer Service Executive Post
Job Location
India
Remote work from: IND




Base Salary
USD.12,200-USD.18,300 Per month
Qualifications

Graduate, 12th

Employment Type
Full-time





Description

E-kart Recruitment 2024

E-kart, the leading e-commerce logistics arm of Flipkart, is on the lookout for talented and enthusiastic individuals to join their dynamic customer service team. As a Customer Service Executive, you'll be the voice of E-kart, ensuring a smooth and seamless experience for every customer from the moment they place an order until it reaches their doorstep.




E-kart Careers

Responsibilities:

  • Answering customer inquiries via phone, email, and chat channels.
  • Addressing concerns related to orders, deliveries, returns, and refunds.
  • Providing accurate and timely information about E-kart services and policies.
  • Resolving customer issues with a proactive and positive attitude.
  • Identifying and escalating complex issues to senior team members.
  • Contributing to building positive relationships with customers and enhancing their brand loyalty.




E-kart Jobs Near Me

Skills

  • Excellent communication and interpersonal skills: You should be able to connect with customers on a human level, actively listen to their concerns, and communicate clearly and concisely.
  • Problem-solving abilities: You should be able to think critically, analyze situations, and find effective solutions to customer issues.
  • Computer proficiency: Familiarity with various software applications, including email, chat platforms, and internal E-kart systems, is essential.
  • Strong work ethic and commitment to quality: You should be self-motivated, detail-oriented, and committed to delivering exceptional service in a fast-paced environment.
  • Passion for customer service: A genuine desire to help others and make a positive impact on their experience is key.
Important Links

Find the Link in Apply Now Button



Date posted
January 6, 2024
Valid through
August 31, 2024
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Position: E-kart Recruitment 2024 - Job Seeker - Customer Service Executive Post

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