E-kart Recruitment 2024

As a Phone Sales Specialist, you will play a crucial role in driving sales and exceeding customer expectations through exceptional phone communication and service. You will be responsible for proactively contacting potential customers, understanding their needs, and confidently presenting our products and services in a way that resonates and compels them to purchase.

E-kart Careers

Responsibilities:

• Outbound Calling: Proactively reach out to potential customers to generate leads and qualify them for sales.
• Product and Service Knowledge: Develop a deep understanding of our product offerings and their unique selling points to effectively answer customer questions and address concerns.
• Building Rapport and Trust: Establish positive relationships with customers over the phone, actively listen to their needs, and tailor your approach to each individual.
• Closing Sales: Present product benefits and overcome objections to confidently guide customers towards making informed purchase decisions.
• Order Processing and Upselling: Efficiently process orders, ensure accuracy, and identify opportunities to upsell and cross-sell relevant products or services.
• Data Entry and Reporting: Maintain accurate records of customer interactions and sales data, and contribute to generating reports as needed.