Position title

Flipkart Careers - Fast Job - Call Center Representative Posts

Job Location

India

Remote work from: IN; RU; US; AU; NZ; HK; JP; KZ; MY; SG; TW; TH; UZ; VN; AT; BY; BE; DK; FR; DE; GR; NL; ES; CH; UK; GB; DZ; KW; MA; QA; SA; MX; AE; CA; GT; DO

Base Salary

USD.14-USD.22 Per hour

Qualifications

12th, Graduate, Post Graduate

Employment Type

Full-time

Description

Flipkart Careers - Fast Job - Call Center Representative Posts

About the Job

Join our team as a Call Center Representative and be a part of India’s leading e-commerce company! As a Call Center Representative, you will be the voice of Flipkart, interacting with customers to resolve their queries and provide exceptional customer service. This is an excellent opportunity to develop your communication skills, work in a fast-paced environment, and grow with a dynamic team.

Key Responsibilities

Your key responsibilities will include:

Handling customer calls, emails, and chats to resolve their queries and concerns
Providing timely and effective solutions to customer issues
Maintaining accurate records of customer interactions
Identifying and escalating complex issues to senior team members
Meeting and exceeding customer service targets and metrics

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Requirements

To be successful in this role, you should:

Have a minimum of 6 months of experience in a customer service role
Possess excellent communication and problem-solving skills
Be able to work in a fast-paced environment and adapt to changing priorities
Have a strong understanding of customer service principles and practices
Be proficient in using technology and software applications

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Benefits

As a Call Center Representative at Flipkart, you can expect:

Competitive salary and benefits package
Opportunities for career growth and development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance
Comprehensive training and support to help you succeed

How to Apply

If you’re excited about this opportunity, please submit your application through our official website. Don’t miss out on this chance to join India’s leading e-commerce company and take your career to the next level!