Position title
Flipkart Recruitment 2023-24 - Job Search - Customer Officer Post
Job Location
India
Remote work from: IND




Base Salary
USD.12,200-USD.18,600 Per month
Qualifications

Graduate, 12th

Employment Type
Full-time





Description

Flipkart Recruitment 2023-24

As a Customer Officer at Flipkart, you'll be the voice of our company, interacting with customers across various touchpoints and ensuring their satisfaction at every step of their shopping journey.




Flipkart Careers

Responsibilities:

  • Answering customer inquiries via phone, email, and live chat, providing accurate and timely information and resolutions.
  • Resolving customer concerns and complaints with a positive and proactive approach.
  • Handling order-related issues, including tracking, returns, and refunds.
  • Providing product knowledge and recommendations to enhance the customer experience.
  • Building strong relationships with customers and fostering loyalty towards Flipkart.
  • Identifying and reporting potential improvement opportunities to enhance customer satisfaction.




Flipkart Jobs Near Me

Skills

  • Minimum Bachelor's degree in any discipline (freshers with exceptional skills will be considered).
  • Excellent communication and interpersonal skills with the ability to actively listen, empathize, and build rapport with customers.
  • Strong problem-solving skills and the ability to handle challenging situations with a calm and professional demeanor.
  • Proficiency in computer skills, including Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong time management and organizational skills.
  • A positive and can-do attitude with a genuine passion for helping others.
Important Links

Find the Link in Apply Now Button



Date posted
December 26, 2023
Valid through
August 31, 2024
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Position: Flipkart Recruitment 2023-24 - Job Search - Customer Officer Post

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