Flipkart Recruitment 2024

As a Sales Consultant at Flipkart, you'll play a crucial role in driving sales and exceeding customer expectations in our [insert location-specific store/department]. You'll be a product expert, a customer advocate, and a problem solver, ensuring every customer leaves satisfied and ready to return for their next purchase.

Flipkart Careers

Responsibilities:

• Product Knowledge: Develop in-depth knowledge of the products offered in your department, understanding their features, benefits, and target audience.
• Customer Engagement: Actively engage with customers, proactively offering assistance, answering questions, and providing personalized recommendations.
• Sales and Upselling: Effectively communicate product value propositions, overcome objections, and guide customers towards informed purchase decisions.
• Cross-selling and Bundling: Identify opportunities to recommend complementary products and create attractive bundles to increase basket size.
• Post-sales Support: Assist customers with post-purchase inquiries, returns, and exchanges, ensuring a smooth and positive experience.
• Inventory Management: Maintain product organization and availability on the sales floor, ensuring accurate stock levels and efficient replenishment.
• Cash Handling and Point-of-Sale: Process customer payments accurately and efficiently, adhering to company cash handling procedures.
• Data Entry and Reporting: Maintain accurate sales records and contribute to departmental reports as needed.