Flipkart Careers

We are seeking a Customer Service Executive who can provide our customers with outstanding service by meeting their needs, solving their problems, and ensuring they have the best possible experience at Flipkart.

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Responsibilities:

• Customer Support: Respond to customer inquiries via phone, email, and chat. Resolve customer complaints or problems in a timely and satisfactory manner.
• Service Improvement: Identify opportunities to improve the customer experience and suggest solutions to management.
• Teamwork: Work closely with other team members and departments to ensure consistent service and improve processes.

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Skills:

• Communication: Excellent verbal and written communication skills.
• Problem-Solving: Ability to solve customer issues effectively and efficiently.
• Empathy: Ability to empathize with and prioritize customer needs.

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