Front-Line Employees

As a Front-Line Employee at Infosys, you will be the first point of contact for our clients, providing them with essential support and ensuring their satisfaction.

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Responsibilities:

• Provide timely and accurate technical support to clients.
• Build strong relationships with clients and understand their needs.
• Proactively identify and address client concerns.
• Follow established processes and procedures to ensure accuracy and quality.
• Work effectively as part of a team to achieve common goals.
• Maintain a positive and professional attitude at all times.

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Skills:

• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Proactive and detail-oriented approach.
• Adaptability and willingness to learn new things.
• Proficiency in Microsoft Office Suite and other relevant software.

 

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