Front Line Employees

As a Front-Line Employee at IBM, you'll be the face of our company, interacting directly with clients and customers. You'll play a crucial role in ensuring their satisfaction and delivering exceptional service. This is an opportunity to gain valuable experience in a fast-paced, dynamic environment while making a real difference for IBM.

IBM Jobs For Freshers

Responsibilities:

Providing exceptional customer service through various channels, including phone, email, and in-person interactions.
Effectively resolving customer inquiries and concerns, exceeding expectations whenever possible.
Contributing to a positive and professional work environment, collaborating effectively with colleagues and team members.
Staying up-to-date on company policies, procedures, and product/service knowledge.
Actively participating in training and development opportunities to continuously improve skills and knowledge.