Position title
Haldiram Recruitment 2024 - Free Job - Customer Service Manager Post
Job Location
India
Remote work from: IND




Base Salary
USD.11,200-USD.19,200 Per month
Qualifications

12th , Graduate

Employment Type
Full-time





Description

Haldiram Recruitment 2024

As the Customer Service Manager at Haldiram's, you'll be the maestro of our customer service orchestra, ensuring every interaction sings with satisfaction. You'll lead a team of dedicated representatives, empower them to resolve customer concerns with empathy and efficiency, and build a loyal community around our beloved brand. This is your chance to make a real impact on people's lives, shape Haldiram's customer experience strategy, and be part of a company synonymous with Indian culinary joy.




Haldiram Careers

Responsibilities

  • Lead and motivate a team of customer service representatives to deliver exceptional service.
  • Develop and implement customer service policies and procedures to ensure consistent quality.
  • Train and coach customer service representatives on product knowledge, communication skills, and conflict resolution techniques.
  • Monitor customer feedback and identify areas for improvement in the customer service experience.
  • Analyze customer data and trends to inform strategic decision-making.
  • Collaborate with cross-functional teams (sales, marketing, operations) to ensure seamless customer journeys.
  • Stay up-to-date on customer service best practices and industry trends.




Haldiram Jobs Near Me

Skills

  • Bachelor's degree in Business Administration, Hospitality Management, or a related field (preferred).
  • Minimum 3 years of experience in customer service management or leadership roles.
  • Proven track record of exceeding customer satisfaction targets.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent problem-solving and conflict resolution skills.
  • Ability to coach and mentor customer service representatives.
  • Data analysis and reporting skills.
  • Passion for building and enhancing customer relationships.
  • Knowledge of the food and beverage industry (a plus).
Important Links

Find the Link in Apply Now Button



Date posted
January 4, 2024
Valid through
August 31, 2024
PDF Export
Export Job as PDF
APPLY NOW
Close modal window

Position: Haldiram Recruitment 2024 - Free Job - Customer Service Manager Post

*Required fields

Loading...

Thank you for submitting your application. The company will contact you shortly!

For Immediate Response please Apply From the ‘APPLY NOW button.