Position title
HDFC Bank Recruitment 2023 - Free Job - Mobile Banking Executive Post
Job Location
India
Remote work from: IND




Base Salary
USD.14,800-USD.21,800 Per month
Qualifications

Graduate

Employment Type
Full-time





Description

HDFC Bank Recruitment 2023

HDFC Bank, one of India's leading private banks, is seeking enthusiastic and tech-savvy individuals to join our growing team as Mobile Banking Executives. As a Mobile Banking Executive, you will play a crucial role in promoting HDFC Bank's mobile banking app and services, exceeding customer expectations, and contributing to the bank's digital growth initiatives.




HDFC Bank Careers

Responsibilities:

  • Customer engagement:
    • Educate and assist customers in downloading, installing, and using the HDFC Bank mobile app.
    • Demonstrate the app's features and benefits, addressing customer queries and concerns effectively.
    • Guide customers through mobile banking transactions and resolve any technical issues faced.
    • Build rapport and positive relationships with customers to ensure their satisfaction.
  • Sales and marketing:
    • Proactively promote the mobile app to potential customers and existing account holders.
    • Achieve individual and team-based sales targets for app downloads and active mobile banking users.
    • Identify cross-selling opportunities for other HDFC Bank products and services.
    • Maintain accurate records and track performance indicators related to mobile banking adoption.
  • Operations:
    • Provide feedback and suggestions for improving the mobile app's usability and functionality.
    • Escalate technical issues and customer complaints to the appropriate departments.
    • Adhere to all bank policies and procedures related to data security and customer privacy.




HDFC Bank Jobs Near Me

Skills

  • Strong communication and interpersonal skills:
    • Ability to explain complex information in a clear and concise manner.
    • Excellent active listening and problem-solving skills.
    • Patient and empathetic approach to customer interactions.
  • Technical proficiency:
    • In-depth knowledge of mobile banking applications and functionalities.
    • Proficient in using smartphones and navigating mobile app interfaces.
    • Comfortable troubleshooting basic technical issues.
  • Sales and marketing acumen:
    • Ability to identify customer needs and recommend relevant mobile banking solutions.
    • Persuasive communication style to promote app adoption and product usage.
    • Strong understanding of sales techniques and strategies.
  • Organizational skills:
    • Ability to manage time effectively and prioritize tasks.
    • Detail-oriented and meticulous approach to work.
    • Excellent record-keeping and documentation skills.
Important Links

Find the Link in Apply Now Button



Date posted
December 9, 2023
Valid through
March 31, 2024
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Position: HDFC Bank Recruitment 2023 - Free Job - Mobile Banking Executive Post

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