HSBC Bank Recruitment 2024

HSBC Bank is a global financial leader, empowering individuals and businesses worldwide with diverse banking and financial services. We're a purpose-driven bank, committed to creating a sustainable future and enabling positive change. As a Collections Manager at HSBC Bank, you'll play a pivotal role in maintaining financial health and responsible lending practices, helping customers get back on their feet while recovering outstanding debts.

HSBC Bank Careers

Responsibilities:

• Lead the charge: Oversee a team of collection specialists, providing guidance, coaching, and motivation to achieve individual and team targets.
• Master of communication: Develop and implement effective collection strategies, tailoring communication approaches to individual customer needs and circumstances.
• Negotiation ninja: Negotiate and restructure payment plans, finding solutions that benefit both the bank and the customer.
• Compliance champion: Ensure all collection activities adhere to ethical and legal guidelines, maintaining the bank's reputation for responsible lending practices.
• Data-driven decisions: Analyze collection data and trends to identify areas for improvement and optimize recovery strategies.
• Motivational mentor: Foster a positive and supportive team environment, empowering and developing your team members' skills and confidence.
• Relationship builder: Build trust and rapport with customers, even in challenging situations, ensuring a respectful and empathetic approach to debt collection.