Position title
HSBC Bank Recruitment 2024 - HSBC Bank Careers - Customer Support Analyst Post
Job Location
India
Remote work from: IND
Base Salary
USD.11,500-USD.18,600 Per month
Qualifications
Graduate, 12th
Employment Type
Full-time
Description
HSBC Bank Recruitment 2024
In this dynamic role, you'll be at the forefront of building trust and fostering positive relationships with HSBC's valued clients. You'll leverage your expertise to address their inquiries, resolve issues efficiently, and provide exceptional service that exceeds expectations.
HSBC Bank Careers
Responsibilities:
- Become the financial problem-solver: Analyze customer concerns related to accounts, products, and services, providing accurate and timely solutions.
- Master the art of communication: Effectively communicate with customers across various channels, employing empathy, active listening, and clear explanations.
- Navigate the tech landscape: Utilize HSBC's internal systems and tools to access customer information, process transactions, and document interactions.
- Embrace continuous learning: Stay updated on HSBC's policies, products, and regulations to provide accurate and consistent information to customers.
- Collaborate with diverse teams: Work closely with colleagues across departments to ensure seamless resolution of customer issues.
- Contribute to a positive work environment: Foster a collaborative and supportive spirit within the customer support team.
Hiring organization
Date posted
December 19, 2023
Valid through
March 31, 2024
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