IBM Recruitment 2024

In this exciting role, you'll play a pivotal role in supporting our business teams by maintaining and optimizing our Salesforce instance. You'll work closely with various departments to understand their needs and configure Salesforce to streamline processes, boost efficiency, and empower them to achieve their goals.

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Responsibilities:

Configuration and Customization: You'll be responsible for customizing Salesforce objects, fields, workflows, and automation to align with specific business requirements. This may involve creating custom fields, reports, dashboards, and leveraging automation tools to improve user experience and data management.
User Management and Security: You'll ensure smooth user experience by creating and managing user accounts, profiles, and permission sets. You'll also play a key role in enforcing data security protocols and maintaining user compliance.
Reporting and Analytics: You'll assist in generating reports and analyzing data to provide valuable insights to stakeholders. This may involve collaborating with sales, marketing, and other teams to identify trends and opportunities for improvement.