ICICI Bank Recruitment 2024

We're more than just accounts and transactions; we're empowering individuals and businesses to achieve their financial goals. As a Customer Service Trainee at ICICI Bank, you'll be on the frontline, building relationships with customers, understanding their needs, and providing exceptional service across various touchpoints. You'll be the bridge between our diverse services and satisfied customers, shaping smiles and contributing to the bank's continued success.

ICICI Bank Careers

Responsibilities:

• Customer Maestro: Attend to customer inquiries and requests through various channels (phone, email, branch visits) with patience, empathy, and a positive attitude.
• Solution Architect: Identify customer needs and provide accurate information and guidance on ICICI Bank's products and services, recommending solutions that fit their unique financial goals.
• Problem Solver: Listen actively, troubleshoot issues efficiently, and resolve customer concerns to their satisfaction, ensuring a memorable experience.
• Process Pro: Follow established procedures for handling customer accounts, transactions, and documentation with accuracy and attention to detail.
• Continuous Learner: Actively participate in training programs and embrace opportunities to develop your knowledge and skills in banking and customer service.