Infosys Recruitment 2023

Infosys, a leading global provider of digital services and consulting, is seeking passionate and customer-centric individuals to join our dynamic team as Customer Service Specialists. In this role, you will play a crucial role in delivering exceptional customer service through various channels, ensuring their satisfaction and building lasting relationships.

Infosys Careers

Responsibilities:

• Provide efficient and courteous customer service via phone, email, and chat.
• Resolve customer inquiries and complaints promptly and professionally.
• Gather and analyze customer information to identify and address their needs.
• Process customer transactions and requests accurately.
• Provide product information and explain services offered by Infosys.
• Uphold Infosys' high standards of service and maintain a positive brand image.
• Document customer interactions and follow up on unresolved issues.
• Adhere to company policies and procedures.