Infosys Recruitment 2024

As a Customer Support Analyst at Infosys, you'll be the bridge between our clients and their customers. You'll wear many hats – tech-savvy problem solver, empathetic listener, and proactive solution provider. Your dedication to resolving inquiries efficiently and exceeding expectations will fuel customer satisfaction and drive business success.

Infosys Careers

Responsibilities:

• Tech Whisperer: Diagnose and troubleshoot technical issues across various platforms and applications.
• Empathy Maestro: Actively listen to customer concerns, understand their needs, and provide prompt and accurate support.
• Knowledge Curator: Maintain and expand your knowledge base on Infosys products and services to offer informed guidance.
• Communication Virtuoso: Clearly communicate complex technical concepts in a way that resonates with diverse audiences.
• Data Detective: Analyze customer interactions and feedback to identify trends and areas for improvement.