Position title
Nokia Recruitment 2023 - Job Alert - Customer Service Representative Post
Job Location
India
Remote work from: IND




Base Salary
USD.10,000-USD.18,400 Per month
Qualifications

12th , Graduate

Employment Type
Full-time





Description

Nokia Recruitment 2023

Nokia is seeking a detail-oriented and customer-centric individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will play a crucial role in providing exceptional customer service to our global clientele, ensuring their satisfaction and resolving their inquiries promptly and professionally. You will handle a variety of tasks, including order processing, invoice reconciliation, customer inquiries, and technical support.




Nokia Careers

Responsibilities:

  • Handle customer inquiries and requests via phone, email, and chat channels
  • Provide accurate and up-to-date information on Nokia's products, services, and policies
  • Resolve customer issues promptly and effectively, maintaining a positive brand image
  • Process customer orders, ensuring accuracy and adherence to company policies
  • Reconcile invoices and payments to ensure financial accuracy
  • Provide technical support to customers, addressing their technical issues and troubleshooting problems
  • Document customer interactions and transactions, maintaining detailed records
  • Adhere to Nokia's customer service standards and guidelines




Nokia Jobs Near Me

Skills :

  • Strong customer service orientation with a passion for delivering exceptional customer experiences
  • Excellent communication and interpersonal skills, with the ability to build rapport, empathy, and trust with customers
  • Strong problem-solving and analytical skills, with the ability to identify and resolve customer issues effectively
  • Excellent written and verbal communication skills, with the ability to convey information clearly and professionally
  • Attention to detail and ability to work accurately under pressure
  • Proficiency in Microsoft Office Suite and basic computer skills
  • Familiarity with technical terminology and basic troubleshooting skills (a plus)
Important Links

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Date posted
December 1, 2023
Valid through
March 31, 2024
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Position: Nokia Recruitment 2023 - Job Alert - Customer Service Representative Post

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