Nokia Recruitment 2024

As a Customer Success Associate at Nokia, you'll be the bridge between technology and human connection, ensuring our customers get the most out of our solutions. You'll proactively identify their needs, proactively address their challenges, and provide ongoing support to maximize their satisfaction and drive business growth. From onboarding new customers to resolving technical issues and offering strategic guidance, you'll play a crucial role in building lasting relationships and driving customer loyalty. This is your chance to make a real impact on businesses, be part of a global technology leader, and leave your mark on a company shaping the future of connectivity.

Nokia Careers

Responsibilities:

• Proactively reach out to customers to understand their needs and challenges.
• Develop and implement personalized customer success plans to drive adoption and value realization.
• Provide ongoing technical and strategic support to customers across their journey.
• Monitor customer usage and performance metrics to identify areas for improvement.
• Collaborate with internal teams (sales, engineering, product) to ensure seamless customer experiences.
• Develop and deliver training materials and resources to empower customers.
• Stay up-to-date on Nokia's solutions and industry trends to offer informed advice.
• Build strong relationships and trust with customers, becoming their trusted advisor.