Position title
Paytm Recruitment 2023 - Remote Jobs - Customer Officer Post
Job Location
India
Remote work from: IND




Base Salary
USD.10,800-USD.19,500 Per month
Qualifications

Graduate, 12th

Employment Type
Full-time





Description

Paytm Recruitment 2023

Paytm, India's leading digital payments platform, is seeking passionate and customer-oriented individuals to join our growing team as Customer Officers. As a Customer Officer, you will play a crucial role in shaping our brand's reputation and ensuring the satisfaction of our valued customers.




Paytm Careers

Responsibilities:

  • Provide exceptional customer service via phone, email, and chat, handling customer inquiries, complaints, and concerns promptly and professionally.
  • Gather and analyze customer feedback to identify areas for improvement and enhance our customer service experience.
  • Resolve customer issues effectively, ensuring their satisfaction and maintaining a positive brand image.
  • Escalate complex issues to senior customer service personnel when necessary.
  • Stay up-to-date on company policies, product information, and promotional offers.




Paytm Jobs Near Me

Skills

  • Bachelor's degree in Customer Relationship Management, Business Administration, or a related field.
  • 2+ years of experience in customer service, preferably in the fintech or payments industry.
  • Excellent communication and interpersonal skills, with the ability to build rapport and connect with people from diverse backgrounds.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and as part of a team.
  • Excellent time management and organizational skills.
  • Proficient in Microsoft Office Suite.
Important Links

Find the Link in Apply Now Button



Date posted
December 5, 2023
Valid through
March 31, 2024
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Position: Paytm Recruitment 2023 - Remote Jobs - Customer Officer Post

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