Position title
Phonepe Recruitment 2023 - Phonepe Careers - Customer Support Analyst Post
Job Location
India
Remote work from: IND




Base Salary
USD.12,200-USD.18,600 Per month
Qualifications

Graduate, 12th

Employment Type
Full-time





Description

Phonepe Recruitment 2023

PhonePe is currently seeking an enthusiastic and dedicated Customer Support Analyst to join their growing team. This is a great opportunity for individuals with strong communication and problem-solving skills to make a real impact on the lives of PhonePe customers.




Phonepe Careers

Responsibilities:

  • Provide timely and accurate customer support via phone, email, and chat.
  • Analyze customer issues and identify solutions.
  • Escalate complex issues to the appropriate teams.
  • Document customer interactions and maintain detailed records.
  • Stay up-to-date on PhonePe products, features, and policies.
  • Contribute to the continuous improvement of PhonePe's customer support processes.
  • Perform other tasks as assigned.




Phonepe Jobs Near Me

Skills

  • Bachelor's degree in any discipline.
  • 1-2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Highly organized and detail-oriented.
  • Proficient in MS Office Suite (Word, Excel, PowerPoint).
  • Ability to multi-task and work in a fast-paced environment.
  • Patience and empathy for customers.
  • Passion for technology and digital payments.
  • Fluency in Hindi and English is mandatory.
Important Links

Find the Link in Apply Now Button



Date posted
December 11, 2023
Valid through
March 31, 2024
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Position: Phonepe Recruitment 2023 - Phonepe Careers - Customer Support Analyst Post

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