Phonepe Recruitment 2024

At Phonepe, we are seeking a Customer Care Associate to join our team and deliver exceptional service to our customers. As a Customer Care Associate, you will be responsible for handling customer inquiries and complaints through various communication channels, including phone, email, and chat. Your main goal will be to provide a positive and satisfying experience for our customers.

Phonepe Careers

Responsibilities:

1. Respond promptly and professionally to customer inquiries and complaints through phone, email, and chat.
2. Identify and escalate customer issues to the appropriate department for resolution.
3. Maintain accurate and detailed records of customer interactions and transactions.