Position title
Sun Pharmaceutical Recruitment 2023 - New Job - Customer Care Agent Post
Job Location
India
Remote work from: IND




Base Salary
USD.10,200-USD.18,500 Per month
Qualifications

Graduate, 12th

Employment Type
Full-time





Description

Sun Pharmaceutical Recruitment 2023

We are seeking a passionate and customer-centric individual to join our dynamic team as a Customer Care Agent. As a Customer Care Agent, you will play a crucial role in ensuring exceptional customer service and satisfaction by providing support to our customers through various channels, including phone, email, and chat.




Sun Pharmaceutical Careers

Responsibilities:

  • Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring customer satisfaction through various communication channels, including phone, email, and chat.
  • Process customer orders accurately, track shipments, and coordinate delivery schedules to ensure on-time delivery and address any potential issues or delays.
  • Handle customer complaints promptly and professionally, resolving issues to their satisfaction and maintaining a positive brand image.
  • Gather and analyze customer feedback to identify areas for improvement and enhance our customer service experience.
  • Stay up-to-date on company policies, product information, and promotional offers.
  • Maintain detailed records of customer interactions and ensure compliance with company procedures.




Sun Pharmaceutical Jobs Near Me

Skills

  • Bachelor's degree in Customer Relationship Management, Business Administration, or a related field.
  • 2+ years of experience in customer service, preferably in the pharmaceutical or healthcare industry.
  • Excellent communication and interpersonal skills, with the ability to build rapport and connect with people from diverse backgrounds.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and as part of a team.
  • Excellent time management and organizational skills.
  • Proficient in Microsoft Office Suite.
Important Links

Find the Link in Apply Now Button



Date posted
December 5, 2023
Valid through
March 31, 2024
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Position: Sun Pharmaceutical Recruitment 2023 - New Job - Customer Care Agent Post

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