Position title
Sun Pharmaceutical Recruitment 2024 - Latest Job - Customer Service Manager Post
Job Location
India
Remote work from: IND




Base Salary
USD.10,800-USD.19,200 Per month
Qualifications

Graduate, 12th

Employment Type
Full-time





Description

Sun Pharmaceutical Recruitment 2024

Sun Pharmaceutical Industries Ltd., a leading global pharmaceutical company, is on a mission to deliver life-saving medications to patients worldwide. To achieve this, they're seeking experienced and patient-centric individuals to join their team as Customer Service Managers in 2024. If you possess exceptional leadership skills, a deep understanding of the pharmaceutical industry, and a passion for ensuring patient access to essential medicines, then this is your chance to be a driving force behind Sun Pharma's success and contribute to the well-being of millions.




Sun Pharmaceutical Careers

Responsibilities:

  • Lead and manage a team of customer service representatives, ensuring efficient and accurate order processing, invoicing, and delivery of Sun Pharma products.
  • Cultivate strong relationships with healthcare professionals (doctors, pharmacists, hospitals) by providing comprehensive product information and support.
  • Proactively address customer inquiries and concerns regarding Sun Pharma products, regulations, and policies.
  • Analyze customer feedback and market trends to identify areas for improvement in customer service and product offerings.
  • Develop and implement training programs for customer service representatives to enhance their knowledge and skills.
  • Monitor and enforce compliance with company policies and regulatory requirements related to customer service and product distribution.
  • Collaborate with cross-functional teams (sales, marketing, logistics) to ensure seamless customer service experiences.
  • Stay updated on industry trends and adapt customer service strategies to remain competitive and meet evolving healthcare needs.




Sun Pharmaceutical Jobs Near Me

Skills

  • Proven track record of success in customer service management, ideally within the pharmaceutical or healthcare industry.
  • Strong leadership and team management skills, with the ability to motivate, coach, and develop team members.
  • Excellent communication and interpersonal skills, with the ability to build rapport and effectively communicate complex information to diverse audiences.
  • Deep understanding of the Indian pharmaceutical market, regulatory landscape, and healthcare professional needs.
  • Proficiency in customer service software and analytical tools.
  • Strong organizational and time management skills to prioritize tasks and meet deadlines effectively.
  • Passion for healthcare and commitment to patient well-being.
Important Links

Find the Link in Apply Now Button



Date posted
January 9, 2024
Valid through
August 31, 2024
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Position: Sun Pharmaceutical Recruitment 2024 - Latest Job - Customer Service Manager Post

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