Swiggy Recruitment 2024

As a Customer Service Manager, you'll play a vital role in amplifying our brand's voice, driving user acquisition, and fostering a loyal community of food enthusiasts. You'll have the opportunity to work on dynamic projects, collaborate with a talented team, and witness your creativity come to life on a platform used by millions.

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Responsibilities:

• Conceptualize and execute impactful marketing campaigns across various channels: Think social media, email, content marketing, and offline activations. Your ideas will shape how people perceive Swiggy, so bring your A-game!
• Analyze campaign performance and identify areas for improvement: Data is your friend! You'll leverage analytics tools to understand what resonates with our audience and optimize campaigns for maximum effectiveness.
• Stay ahead of the curve in the ever-evolving marketing landscape: Be a sponge for new trends, technologies, and best practices. Your insights will help us stay relevant and engage users in innovative ways.
• Collaborate with cross-functional teams: From designers and developers to product managers and data analysts, you'll work seamlessly with diverse teams to bring marketing initiatives to life.

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Skills:

• Strong understanding of digital marketing principles and best practices
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Creative problem-solving skills and a data-driven approach
• Passion for food and the Swiggy brand!

   

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