Swiggy Careers

As a Chat Process Executive at Swiggy, you'll be the first line of contact for our valued customers, providing prompt and accurate support through our chat platform. You'll play a crucial role in ensuring a smooth and positive experience for everyone who uses Swiggy, addressing their inquiries and concerns with empathy and professionalism.

Swiggy Jobs For Freshers

Responsibilities:

Be the voice of Swiggy: Engage with customers via chat, addressing their questions, concerns, and feedback about orders, deliveries, and our services.
Champion customer satisfaction: Actively listen to customer needs, provide prompt and accurate information, and strive to resolve issues efficiently and effectively.
Maintain a positive and professional demeanor: Foster a welcoming and helpful environment through clear, concise, and courteous communication with every customer.