Swiggy Recruitment 2024

At Swiggy, we're committed to providing a seamless and delightful experience for both our customers and restaurant partners. As a Director of Sales, you'll play a crucial role in ensuring our financial health by collecting outstanding payments from customers in a professional and ethical manner.

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Responsibilities:

• Contact customers with outstanding balances via phone, email, and SMS.
• Clearly explain the payment due and answer customer queries patiently.
• Negotiate payment plans and work towards achieving timely resolution.
• Maintain accurate records of interactions and update payment status.
• Escalate complex cases to the designated team.
• Adhere to all company policies and data privacy regulations.

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Skills:

• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.
• Ability to work independently and manage multiple tasks simultaneously.
• Proficient in MS Office Suite and other relevant software.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment and handle pressure effectively.
• Strong work ethic and commitment to achieving targets.

   

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