Position title
Swiggy Recruitment 2024 - Freshers Jobs - Team Leader Post
Job Location
India
Remote work from: IND
Base Salary
USD.11,200-USD.18,200 Per month
Qualifications
Graduate, 12th
Employment Type
Full-time
Description
Swiggy Recruitment 2024
As a Swiggy Team Leader, you'll be the engine that drives your delivery team to success. You'll lead, motivate, and empower delivery partners, ensuring smooth order fulfillment, top-notch customer service, and a positive experience for everyone involved. Your strong leadership skills, problem-solving abilities, and unwavering dedication to team performance will be instrumental in optimizing delivery operations, achieving performance targets, and fostering a collaborative, high-spirited environment.
Swiggy Careers
Responsibilities:
- Team Leadership & Development: Lead, motivate, and coach your team of delivery partners, creating a positive and supportive work environment.
- Onboarding & Training: Train new delivery partners on Swiggy's processes, technology, and safety protocols, ensuring they're ready to deliver success.
- Performance Management: Track and evaluate individual and team performance, providing constructive feedback and coaching to drive improvement.
- Problem Solving & Conflict Resolution: Address delivery issues and customer concerns promptly and efficiently, ensuring customer satisfaction.
- Operational Optimization: Identify and implement strategies to improve delivery efficiency and optimize workflows within your team.
- Data Analysis & Reporting: Analyze delivery data to identify trends, pinpoint areas for improvement, and report on team performance.
- Technology & Tools Management: Ensure your team utilizes Swiggy's technology and tools effectively to optimize deliveries.
- Communication & Collaboration: Maintain clear and open communication with your team, colleagues, and stakeholders.
Hiring organization
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Date posted
January 8, 2024
Valid through
August 31, 2024
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