Swiggy Recruitment 2024

As a Collection Agent at Swiggy in North Dumdum, you'll be the frontline of our cash on delivery (COD) operations, playing a crucial role in ensuring smooth and secure cash collection from customers. You'll visit restaurants, collect payments for delivered orders, maintain accurate records, and contribute to efficient cash flow management. Your focus, attention to detail, and ability to work independently will be key in ensuring a seamless experience for both restaurants and customers.

Swiggy Careers

Responsibilities:

• Visit restaurants within your assigned zone to collect cash payments for Swiggy orders.
• Verify order details and amounts before collecting payment from customers.
• Issue receipts and maintain accurate records of all cash transactions.
• Ensure safe handling of cash and adhere to company cash handling procedures.
• Resolve minor order discrepancies or payment issues with customers effectively.
• Report any irregularities or suspicious activity to supervisors immediately.
• Maintain a professional and courteous demeanor throughout interactions with restaurants and customers.
• Strive to meet daily cash collection targets and contribute to efficient cash flow management.