Position title
TCS Recruitment 2023-24 - Free Job Alert - Customer Service Representative Post
Job Location
India
Remote work from: IND




Base Salary
USD.19,200-USD.27,500 Per month
Qualifications

Graduate

Employment Type
Full-time





Description

TCS Recruitment 2023-24

As a Customer Service Representative at TCS, you will play a crucial role in providing excellent support to clients by resolving their inquiries and issues related to TCS products and services. You will be the frontline contact for clients, ensuring their satisfaction and building strong relationships.




TCS Careers

Responsibilities:

  • Answer client inquiries through various channels (e.g., phone, email, chat).
  • Troubleshoot and resolve client issues related to TCS products and services.
  • Provide accurate and timely information to clients.
  • Document client interactions and maintain detailed records.
  • Escalate complex issues to the appropriate team for further resolution.
  • Exceed client satisfaction targets.
  • Stay up-to-date on TCS products, services, and policies.
  • Contribute to a positive and supportive team environment.




TCS Jobs Near Me

Skills

  • High school diploma or equivalent (required).
  • Minimum 1 year of experience in customer service or a related role.
  • Excellent communication and interpersonal skills.
  • Strong written and verbal fluency in English.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Problem-solving and analytical skills.
  • Proficient in computer skills (e.g., Microsoft Office Suite).
  • Ability to work independently and as part of a team.
  • Patience and empathy towards clients.
Important Links

Find the Link in Apply Now Button



Date posted
December 27, 2023
Valid through
August 31, 2024
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Position: TCS Recruitment 2023-24 - Free Job Alert - Customer Service Representative Post

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