Position title
TCS Recruitment 2023 - New Job - Call Center Representative Post
Job Location
India
Remote work from: IND




Base Salary
USD.20,200-USD.29,200 Per month
Qualifications

Graduate

Employment Type
Full-time





Description

TCS Recruitment 2023

Tata Consultancy Services (TCS), a leading global IT services, consulting, and business solutions organization, is seeking a customer-centric and results-oriented Call Center Representative to join our growing team. As a Call Center Representative, you will play a pivotal role in providing exceptional customer service and support to our valued customers, ensuring their satisfaction and resolving their issues promptly and efficiently.




TCS Careers

Responsibilities:

  • Handle customer inquiries, complaints, and requests via phone, email, and chat
  • Resolve customer issues efficiently, adhering to company policies and procedures
  • Provide accurate and up-to-date information on TCS products, services, and billing
  • Escalate complex issues to senior team members for further assistance
  • Maintain detailed records of customer interactions and issue resolutions
  • Stay up-to-date on TCS's latest offerings, promotions, and customer service guidelines




TCS Jobs Near Me

Skills

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to listen actively and empathize with customers
  • Patience and ability to handle stressful situations calmly
  • Proficient in Microsoft Office Suite and customer support software
  • Ability to work independently and as part of a team
Important Links

Find the Link in Apply Now Button



Date posted
December 6, 2023
Valid through
March 31, 2024
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Position: TCS Recruitment 2023 - New Job - Call Center Representative Post

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