TCS Recruitment 2024

TCS, a global leader in IT services and consulting, empowers businesses worldwide to achieve their goals through its transformative solutions and passionate workforce. As a Customer Success Associate (CSA) at TCS, you'll be the driving force behind client satisfaction, building deep relationships and ensuring the success of every implementation and beyond.

TCS Careers

Responsibilities:

• Relationship Architect: Foster strong partnerships with clients, actively listening to their needs and concerns, and proactively anticipating their future challenges.
• Solution Maestro: Translate client needs into actionable plans, recommending and implementing TCS solutions that drive measurable value and business impact.
• Tech-Savvy Champion: Provide end-to-end support in onboarding, training, and troubleshooting, ensuring clients can leverage the full potential of TCS solutions.
• Feedback Champion: Gather client feedback, analyze data, and translate insights into actionable recommendations for continuous improvement.
• Communication Catalyst: Bridge the gap between clients and internal teams, keeping everyone informed and collaborating effectively throughout the journey.