Position title
Vedantu Recruitment 2024 - All India Jobs - Customer Service Specialist Post
Job Location
India
Remote work from: IND




Base Salary
USD.13,200-USD.19,800 Per month
Qualifications

Graduate, 12th

Employment Type
Full-time





Description

Vedantu Recruitment 2024

As a Customer Service Specialist at Vedantu, you'll be the frontline champion for every student, ensuring a smooth and positive experience at every step. You'll wear many hats, from answering student queries about courses, tutors, and study materials to resolving technical issues, providing guidance and support, and building lasting relationships with students and their families.




Vedantu Careers

Responsibilities:

  • Actively listen to student and parent inquiries across various channels (phone, email, chat) with patience and empathy.
  • Understand student needs and concerns related to courses, tutors, schedules, and learning platforms.
  • Provide accurate and timely information about Vedantu's offerings, course structures, and teaching methodologies.
  • Resolve technical issues related to the online platform and learning materials, ensuring seamless access and a positive learning experience.
  • Offer guidance and support to students, addressing their anxieties and concerns about academic challenges.
  • Build positive relationships with students and their families, fostering trust and loyalty towards Vedantu.




Vedantu Jobs Near Me

Skills

  • Bachelor's degree or equivalent preferred (relevant coursework in education, communication, or customer service a plus).
  • Strong communication and interpersonal skills, both written and verbal.
  • Active listening skills and the ability to empathize with students and their challenges.
  • Problem-solving skills and the ability to find solutions to student concerns efficiently.
  • Patience and a calm demeanor, especially when dealing with frustrated or anxious students.
  • Proficiency in computer applications and online tools.
  • Understanding of the Indian education system and online learning platforms (a plus).
  • Passion for education and a desire to help students succeed.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Strong organizational and time management skills.
Important Links

Find the Link in Apply Now Button



Date posted
December 14, 2023
Valid through
March 31, 2024
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Position: Vedantu Recruitment 2024 - All India Jobs - Customer Service Specialist Post

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