Position title
Wipro Careers - Wipro Hiring Vacancy For Freshers - Customer Service Representative
Job Location
India
Remote work from: IND




Base Salary
USD.14-USD.23 Per hour
Qualifications

Graduate

Employment Type
Full-time





Description

Wipro Careers

Wipro, a global leader in technology consulting and services, is seeking passionate and customer-centric individuals to join our growing team as Customer Service Representatives. In this role, you'll be the face of Wipro for our valued clients, building and nurturing positive relationships through exceptional service.




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Responsibilities:

  • Be the Voice of Wipro: Answer inbound calls, emails, and chats with a friendly, professional demeanor, actively listening to understand client concerns and providing accurate, timely information.
  • Master of Solutions: Troubleshoot customer issues with a methodical approach, researching knowledge bases, collaborating with colleagues, and proposing effective resolutions that exceed expectations.
  • Relationship Builder: Go the extra mile to build trust and rapport with clients, demonstrating empathy, active listening, and a genuine desire to help them succeed.




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Skills:

  • Communication Ninja: Excellent written and verbal communication skills, with a knack for explaining complex concepts in clear, concise language.
  • Tech Savvy: Proficient in computers and various customer service software applications (CRM, ticketing systems, etc.).
  • Problem-Solver extraordinaire: Ability to analyze situations, identify root causes, and develop creative solutions that leave clients satisfied.
  • Empathy Champion: Strong interpersonal skills with a genuine desire to understand and assist others.
  • Team Player: Collaborative spirit with a willingness to share knowledge, support colleagues, and contribute to a positive team environment.

 

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Date posted
January 17, 2024
Valid through
August 31, 2024
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Position: Wipro Careers - Wipro Hiring Vacancy For Freshers - Customer Service Representative

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