Wipro Recruitment 2023

We are looking for passionate and customer-centric individuals to join our rapidly growing Customer Service team as Customer Service Specialists. In this role, you will be responsible for providing exceptional customer service to our clients through various channels, including phone, email, and chat. You will be responsible for resolving customer inquiries, providing product information, and exceeding customer expectations.

Wipro Careers

Responsibilities:

• Respond to customer inquiries promptly and courteously through various channels (phone, email, chat).
• Resolve customer issues efficiently and effectively.
• Provide accurate and up-to-date information about Wipro's products and services.
• Identify and escalate complex customer issues to the appropriate team.
• Maintain accurate and detailed records of customer interactions.
• Build strong relationships with customers and strive to exceed their expectations.
• Contribute to the continuous improvement of the customer service process.