Wipro Recruitment 2024

Wipro is a leading global IT services and consulting company, helping businesses across industries transform their operations and achieve their growth goals. As a Customer Service Trainee at Wipro, you will receive extensive training and development to become a skilled and knowledgeable customer service representative.

Wipro Careers

Responsibilities:

• Receive comprehensive training: You will undergo a structured training program to learn about Wipro's products and services, customer service best practices, and communication skills.
• Shadow experienced customer service representatives: You will have the opportunity to learn from experienced professionals and observe how they handle customer interactions.
• Gain hands-on experience: You will begin taking on customer calls, emails, and chats, gradually increasing your responsibility as you gain confidence and skills.
• Resolve customer issues: You will assist customers with inquiries, complaints, and requests, ensuring their satisfaction.
• Build strong communication skills: You will develop your ability to communicate effectively with customers both verbally and in writing.
• Work as part of a team: You will collaborate with other trainees and experienced representatives to provide excellent customer service.